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Accessing and exporting records

Updated on
June 13, 2024

You can view the chat records for your chatbot by selecting ‘chat records’. You can export all of your chat records for a chatbot by selecting the relevant chatbot and the time frame you want to view. Click on ‘Export’ and select ‘All’. This can be exported as a .txt or .csv file. If you only want to view the conversations, without lead gen data or unanswered questions, then select ‘Conversations’.

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