Dante Halo - AI Customer Experience Reimagined

We’re excited to introduce Dante Halo, a complete redesign of our chat experience that brings faster performance, smarter intelligence, and a more natural connection between customers and brands.
This release redefines how conversations look, feel, and flow. Every interaction is now smoother, every transition sharper, and every response powered by deeper AI understanding.
Halo focuses on what matters most: delivering conversations that feel effortless, human, and complete.
1. Interface and Visual Design
Refreshed Design System
- Modernized layout with refined spacing, typography, and color balance
- Multiple header layouts for Home, Chat, Messages, and Human Handover views
- Smooth animations for open, close, and message transitions
- Unified Dante design language for consistency across widget and dashboard
Launcher and Branding
- New customization options for launcher shape, color, and hover states
- Custom header logos for both Home and Chat tabs
- Chatbot message color control for better brand alignment
- Optional clickable brand link in header
2. Smarter Conversations
Resolution-First Architecture
- Rebuilt engine designed to resolve queries completely, not just respond
- Context-aware memory that links multi-step questions and answers
- Natural tone matching to your brand’s voice and intent
- Suggested prompts to help users take meaningful actions
Conversation Management
- Clean Previous Conversations view with agent info and timestamps
- Quick switching between current chat and history
- Persistent context across views
3. Human Handover and Live Support
- Dedicated header with agent details (name, avatar, title)
- Clear AI vs. Human message styles for transparency
- Context passed seamlessly to live agents during transfer
4. Navigation and Structure
Tabs and Layout System
- Multi-tab navigation for Home, Chat, and Messages
- Smarter slot organization for consistent layouts
- New slot types: Media Cards, Buttons, Titles, and Sliders (portrait or landscape)
- Primary and Secondary button styles for stronger hierarchy
5. Accessibility and Performance
- Optimized load speed and reduced bundle size
- Improved keyboard navigation and focus management
- Better screen reader compatibility
- High-contrast colors and responsive mobile design
- Smooth sound controls with mute/unmute feedback
6. Dashboard and Developer Tools
- Updated dashboard layout aligned with Halo’s new interface
- Easier access to chat management, styling, and analytics
- Improved custom CSS support
- Backward compatibility for all previous settings
- New props and import paths for advanced customization
- Storybook support for documentation and testing
7. Security and Input Enhancements
- Redesigned password modal with clear focus states
- Instant feedback using toast notifications
- Enter key submission support
- Strengthened data handling and session security
Getting Started
You can start using Dante Halo right now from your dashboard.
Preview it alongside your current widget to see the new experience before switching.
If you’ve added custom CSS or design tweaks, please review them ahead of the full rollout on October 29th.
After that date, Halo will automatically replace your existing chat experience for all users.
Need help or have questions?Reach out anytime at support@dante-ai.com.