These docs describe the current Dante AI platform. On the earlier platform? Your API reference is api-v2.dante-ai.com/openapi.json, and your key goes in the x-api-key header.
Creating your agent
Build your first agent through the onboarding wizard, then add more from your dashboard whenever you need them.
Open your dashboard in the app →
Your first agent
Your first agent is built through the onboarding wizard the first time you sign up. The wizard starts with your knowledge, so you can see the agent answering from your own content within a few minutes. This full step-by-step walkthrough runs only for your first agent. Every agent you add later still trains on your knowledge, but skips straight to the normal Sandbox once training finishes, see Adding more agents below.
- Add knowledge first. On the Knowledge step, paste a website URL, upload a file, or paste your text in directly. You can start this before you finish creating your account. Setup asks for one knowledge source before it hands you the dashboard, so your AI agent has something real to answer from the first time you talk to it. If your site cannot be read, the Upload file and Paste text tabs on the same step meet the requirement just as well.
- Create your account. Signing up spins up your first agent automatically and starts training it on the source you added. Training does not always succeed: some sites block automated readers, and if yours does, the Knowledge page says so and your agent has nothing to answer from until you add another source.
- Name your agent. You can name it as soon as reading starts, without waiting for training to finish. This is what visitors see in the chat header, so the name you type is the name that goes live with the widget. We suggest one based on your content, and typing your own always replaces it. You can change it any time.
- Test it in the Sandbox. Send a message, adjust the behavior, then retest with your real content.
- Deploy. Pick your colors, then embed the widget on your site or share a link.
Leaving the wizard before you finish
Every step of the wizard has a Skip for now link at the top of the page. It takes you to your agent's Sandbox, where you can talk to it straight away.
Nothing you have already done is lost. Whatever pages have been read stay read, the name you gave your agent stays, and your agent is usable. From the Sandbox you can reach every setting the wizard would have walked you through, using your agent's own pages: Knowledge for what it reads, and Sandbox for testing and shaping how it answers. When you are ready to put the agent on your site, your dashboard links you straight to the publish screen.
This matters most if a step will not complete. If a step fails to save, use Skip for now rather than trying it again in a loop, and carry on from the Sandbox.
Add a knowledge source first, then skip. Skipping is for after your agent has something to read. Once one source has been read, your choice is saved to your account, so it holds when you reload the page and when you sign in on another device. Skip before you have added anything and setup is still waiting: your agent has nothing to answer from yet, so the app takes you back to it the next time you move around.
You can come back, but nothing will remind you. The guided walkthrough still works after you skip it, and going back to it picks up where you left off. What is missing is a way to find it: nothing in the app links back, so you would have to know the address. If you want to be led through the remaining steps, it is simpler to finish them before you skip. Everything the walkthrough would have done can still be done from the pages above, just without the guide.
Adding more agents
Once you have an agent, you create more from the dashboard. Additional agents skip the guided step-by-step tutorial that your first agent ran. They still train on your knowledge, then drop you straight into the normal Sandbox view, less setup since you already know the product.
- Click New AI agent. The button sits at the top right of the Your AI agents list. You can also pick Add new AI agent from the agent switcher at the top of any agent page.
- Name it. A dialog opens. Enter a name, then click Create AI agent. Free and Starter include one AI agent, Advanced includes 3, and Pro includes 10. If you are at your limit, the button does not open the naming dialog. On a paid plan it opens the Extra AI agent add-on ($20 / month each); on Free it opens the plans page, because add-ons need a paid plan. Either way the screen tells you it is the agent limit you have hit. Add what you need first, then the naming dialog appears.
- Train it on your knowledge. The new agent opens in its own Sandbox and starts with no knowledge, so paste a website URL or upload a file to begin training.
- Land in the normal Sandbox. Once training finishes, the agent takes you straight to the normal Sandbox view, with no guided naming or testing walkthrough, where you can shape its behavior and deploy when you are ready.
Choosing how your agent behaves
There is no persona to pick when you create an agent. You shape behavior afterwards in the Sandbox. The Behavior preset dropdown gives you starting points, General AI agent, Customer support, Sales assistant, Product expert, and Lead qualification, or you can write your own custom prompt. See Instructions for how to edit the prompt.
What each agent gets
Each agent is a self-contained workspace asset. It has its own widget key, its own knowledge index, its own conversation log, and its own customization. Deleting an agent removes everything tied to it.
How many agents you can have
Free and Starter include one agent. Advanced includes 3 and Pro includes 10.
| Plan | Agents included |
|---|---|
| Free | 1 |
| Starter | 1 |
| Advanced | 3 |
| Pro | 10 |
Need more, for example one support agent and one sales agent on the same workspace? Add the Extra agent add-on at $20 a month each. Each extra agent bills separately and gets its own widget key, knowledge index, and inbox. Add-ons need a paid plan, so Free users upgrade first. See Add-ons.
Stuck? We're here.
Every plan, including Free, comes with human support. If something isn't behaving the way you expect after following the steps above, send us a note and we'll get back to you promptly.