AI Customer Service News

Explore the way AI shapes the future of customer support.

FAQ - Handling Unanswered Questions: Best Practices and Strategies
June 4, 2024
2
mins read

FAQ - Handling Unanswered Questions

Discover how to manage questions outside your knowledge base with Dante AI. Let your AI chatbot remain an effective tool for user interaction.
Ensuring Data Privacy in AI: Dante AI's Commitment to Security
June 4, 2024
2
mins read

Data Privacy in AI Chatbots: 6 GDPR Controls

AI chatbots processing customer data must implement encryption, access controls, and audit logs to meet GDPR requirements. Dante AI provides built-in complia...
Choosing the Right LLM for Your AI Chatbot: A User's Guide
June 4, 2024
18
mins read

Which LLM Cuts Customer Service Costs Most: 5 Factors

LLM selection directly impacts AI customer service efficiency. Compare models by cost reduction, response accuracy, and autonomous handling rates to find the...
Breaking Language Barriers with Dante AI: Communicate in 100+ Languages
June 4, 2024
4
mins read

Support 100+ Languages with AI Agents

AI agents support over 100 languages natively, enabling businesses to serve global customers without manual translation or localization work.