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Credits per month determine how many AI responses your chatbot can generate each month. Each time your chatbot responds to a user, it consumes credits based on the AI model used.

For example, if you're on our Advanced plan, you receive 12,500 credits per month. If your chatbot uses GPT-4o Mini (our default model), that means you can generate up to 83,333 responses per month (12,500 ÷ 0.15 = 83,333). However, if you use more advanced models like GPT-4 or Claude, each response will consume significantly more credits, reducing your total number of possible responses.

The Starter plan includes 3,000 credits, the Advanced plan includes 12,500 credits, and the Pro plan includes 50,000 credits.

Every time your AI chatbot gives an answer, it uses a certain number of credits. The amount depends on which LLM (language model) your chatbot is using.

If you run low on credits during the month, you'll get an email notification. You can buy more credits by clicking your profile icon at the top right corner of the home screen, going to Profile, and selecting "Add more" next to your credits. This lets you keep using your chatbot without interruption.

Yes, any unused credits will roll over to the next month, so you can continue using them without losing value.

Fast LLM models are designed for quick responses and cost-effective usage. They provide faster processing times and use fewer credits per response, making them ideal for high-volume conversations and straightforward questions.

Fast LLM models include: GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, GPT-4o Mini, and GPT-4o.

Advanced LLM models offer enhanced capabilities such as larger context windows, more sophisticated reasoning, and better handling of complex tasks. They may take slightly longer to respond and use more credits, but provide superior performance for complex queries, analysis, and specialized tasks.

Advanced LLM models include: GPT-4o 128k, Claude 3 Haiku, Claude 3 Sonnet, Claude 3.5 Sonnet, Claude 3.7 Sonnet, Claude 3 Opus, Claude 3 Opus 32k, Claude 3 Opus 128k, Claude 3 Opus 200k, Cohere, and Gemini models.

There's no limit to how many people can use your AI chatbot at the same time.

Each individual file can be up to 128 MB in size. There is no limit on the quantity of files you can upload.

With the Starter plan, you can upload up to 25 million characters to train your AI chatbot, 50 million on the Advanced plan, and 200 million on the Pro plan. For the Enterprise plan, the character limit is customized based on your needs.