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How to export chat records

Learn more about GPT Models.

Last updated on Jan 04, 2025
Accessing and exporting chat records

Exporting chat records from your AI chatbot allows you to review and analyze user interactions, helping to improve the chatbot's performance and better understand the needs of potential customers. With access to these records, you can inform future strategies and enhance the overall user experience.

To export chat records, follow these steps:

  1. Go to chatbot Insights.
  2. Choose Export next to Chat Records.

You may also browse through the chat records directly without exporting them. To do so click on the arrow button.

Next steps: Exporting leads

Now that you've exported your conversations, click Next to learn how to export your leads. This will help you gather the lead generation data collected by your AI chatbot, allowing you to follow up with potential customers more effectively.

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Viewing your AI chatbot’s insights