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How to view your AI chatbot’s insights

You can view the number of credits used, unique users, conversations, and messages. By analyzing this data, you can identify trends, measure engagement, and make informed decisions about your AI chatbot's performance, including how many credits to allocate.

Last updated on Jan 04, 2025
Viewing your AI chatbot’s insights

You can view the number of credits used, unique users, conversations, and messages. By analyzing this data, you can identify trends, measure engagement, and make informed decisions about your AI chatbot's performance, including how many credits to allocate.

  1. To view insights of an AI chatbot, go to the main AI Chatbots view, click Open Chat for the chatbot you want, and then select the Insights button.

Next steps: Accessing and exporting chat records

Great job on analyzing your AI chatbot’s insights! To continue optimizing your AI chatbot, it’s important to review past interactions. In the next guide, you'll learn how to access and export chat records.

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Viewing your AI chatbot’s insights